SHIPPING POLICY
At Zsniture, we understand the importance of getting your new furniture delivered to you as soon as possible. We make every effort to process and ship your order as quickly as possible. Standard shipping times may vary shipping duration may take up to
14 business days depending on the product size and availability.
Please note that due to the ongoing global situation, shipping times may be longer than usual, and we appreciate your patience during this time.
In addition, we do not offer price changes after placing your order.
REFUND POLICY
We are committed to providing you with the highest level of customer satisfaction. If you are not completely satisfied with your purchase, we offer a full refund within
14 days of delivery.
To be eligible for a refund, items must be returned in their original packaging, unused and in the same condition as when they were received. Custom made or personalized items are not eligible for a refund. Items that are damaged or have missing parts are also not eligible for a refund.
To initiate the refund process, please contact our customer service team at
[email protected]. or contact us in this WhatsApp number
01013890550 We will provide you with instructions for returning the item. Once we have received and inspected the item, we will process your refund. Please note that shipping and handling charges are non-refundable.
If you paid with a credit or debit card, you will receive a refund in 5 business days. If you paid with cash on delivery, you will receive your money back once we get up the product, we will send the money with any E-Wallets or your bank Account In case of applying for a refund after the product has been delivered, the same shipping fees will be applied to pick up the order.
If you have any questions or concerns regarding our Shipping and Refund Policy, please do not hesitate to contact us at
[email protected] or contact us in this WhatsApp number
01013890550
